Can I receive cash for my voucher?
How do I use my voucher for purchases?
Can I charge on my Magna Card?
What do I do if my card is lost or stolen?
Who can redeem points?
Who do I call if I have a problem or need more information?
What happens if I lose my voucher?
What do I do if I cannot remember my Member Access Code?
How can I apply for a Magna Card?
How long does it take from the time I apply to the time I receive my Magna Card?
Who is eligible to be a Magna Cardholder?
Can more than one person share the same account?
What should I do if I want to update my Personal Information?
Can I receive cash for my voucher?
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Magna vouchers cannot be exchanged for cash. They can only be redeemed towards purchases at MAGNA partner locations. Magna vouchers cannot be exchanged for cash. They can only be redeemed towards purchases at MAGNA partner locations.
Magna vouchers cannot be exchanged for cash. They can only be redeemed towards purchases at MAGNA partner locations.
How do I use my voucher for purchases?
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If the cost of the item is more than the value of the voucher you can pay the difference in cash or charge. Change will not be refunded if the cost of the item is less than the value of the voucher.
Can I charge on my Magna Card?
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The Magna card is not a charge card. However, some of our participants do offer credit facilities. Please apply to them directly if you need a charge account.
What do I do if my card is lost or stolen?
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Report it to the Magna Centre as soon as possible and we will issue you another card. In any case, the points earned on the transaction will still go to the account of the name mentioned on the card.
Who can redeem points?
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Only current card holders. You can redeem vouchers on presentation of your Magna card and Photo ID (Driver’s License, Passport, National ID card).
Who do I call if I have a problem or need more information?
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You can contact our Customer Care Centre to query any information about Magna. Please click here
to view our Contact Information.
What happens if I lose my voucher?
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A voucher has monetary value and should be treated the same way you would treat cash. Losing your voucher is similar to losing cash, and we cannot replace lost Magna vouchers.
What do I do if I cannot remember my Member Access Code?
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If you have lost or forgotten your Member Access Code, click the ‘Retrieve Member Code’ link here
and follow the listed instructions. Your Member Code will be e-mailed back to you.
How can I apply for a Magna Card?
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You can apply for a Magna Card on-line here
or by completing an application form. Application forms are available from all Magna partner retail locations.
How long does it take from the time I apply to the time I receive my card?
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You should receive your card in the mail within a few weeks of your application.
Who is eligible to be a Magna Cardholder?
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Any individual who is over 13 years of age can apply for a Magna card. Magna cards should only be issued to individuals and not companies. Magna points will not be issued to customers who shop on behalf of a company or organisation.
Can more than one person share the same account?
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A maximum of five persons can be on one account - a primary cardholder and four secondary cardholders. Each person will have his or her individual card with the same account number however the voucher will be issued in the primary cardholder's name.
What should I do if I want to update my Personal Information?
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If you would like to update your personal information, click the ‘Update Information’ button once you have logged into the Magna Rewards site. You can also contact our Call Centre:
For inquiries from outside of Trinidad & Tobago please contact us at:
General Inquiries
Tel: 1-800-744-FREE (3733)
Email: customercare@magnarewards.com
For inquiries from Trinidad & Tobago, please contact us at:
General Inquiries
Tel: 800-FREE (3733)
Email: customercare@magnarewards.com
